The Microsoft Online Services Sign In client does a once-only configuration of Outlook when you first sign in to create a BPOS profile. If that profile is subsequently deleted, Outlook will refuse to start with “The profile name is not valid”, but the Sign In client gives you no option to recreate the profile.
You can quickly recreate a deleted profile using the following command:
outlook.exe /importprf "\Users\<username>\AppData\Local\Microsoft\Sign In\Config\<email address>\outlook-configuration.prf"
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This works great! Thanks!
Thank you so much!! I spend almost two hours trying to figure out the fix. this only took me less than 5mins to do!! well done.
Where am I to enter this command?
Many thanks in advance.
J – into a command window. Start -> Run -> cmd.exe
You may need to change to the ‘C:\Program Files\Microsoft Office\Office’ directory.